More than 2 billion people worldwide are now using WhatsApp as one of their top 3 ways to communicate. Is your business missing a trick?

Vroomf is a powerful platform that helps organisations interact effectively and efficiently with key stakeholders via WhatsApp including customers, members and employees.

We do this by blending WhatsApp and other communication channels, chatbots and surveys with machine learning, AI, programming and human intelligence to create smart solutions that go way beyond traditional interaction tools.

Here are just some of the features that set us apart

      Works collaboratively with live agents

      Integrates into existing support and ticketing systems

      Reduces average interaction time from 7 minutes to 32 seconds

      Saves an average of £2 per interaction

      Enables secure document retrieval and delivery

      Integrates across all consumer channels

      Multilingual

      Ability to automate services

      Provides secure identity verification

      Monitors and enhances customer or employee wellbeing

WhatsApp and Chatbot Packages

We work with large enterprises, SMEs, startups, charities and public sector organisations to make interactions easier, faster, better and cheaper.
Our packages start with a simple Q&A chatbot solution moving up to automated Self-service chatbots and Live Agent chat.
Contact us for CRM and other Enterprise Pricing.
Get in Touch

Q&A Bot

Q&A widget on your site in minutes

Vroomf brings the FAQ section on your website to life with our easy-to-install chat widget.

Live Chat

Real time live customer agent support

Q&A + where your customers may have more complex requirements they can speak to an agent

Self Service

Unrestricted digital support agent

Live Chat + enabling your customers to resolve more complex queries on their own before contacting a support agent.

Enterprise

A bespoke solution for your organisation

Self Service + giving your agents instant access to your company knowledge base and customer specific data in context of the support conversation.

Self Service

Unrestricted digital support agent

Live Chat + enabling your customers to resolve more complex queries on their own before contacting a support agent.

Enterprise

A bespoke solution for your organisation

Self Service + giving your agents instant access to your company knowledge base and customer specific data in context of the support conversation.

Productivity To The Live Agents

Real time agent assistance

Vroomf Live Agent Plus provides real time information in context of the conversation between an agent and customer. By integrating Vroomf into 3rd party systems using the integration engine or the Vroomf SDK you can bring information to your agents rather than your agent having to look for it. This feature improves your agents ability to respond to queries faster.

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Vroomf’s WhatsApp and chatbots are being used to solve different problems by different sectors here’s just a few:

Insurance

Self Service & Live Chat
By securely providing customers with real time information from legacy systems an
insurance company in South Africa has reduced average resolution times by 93 per cent
from 7 minutes to just 30 seconds

Automotive

Self Service
A motor dealership has streamlined its communications processes so that customers can
now book in their car for a service, receive real time updates and give feedback all
themselves freeing up agents to provide more complex support to customers

Human Resources

Measure and Control
Organisations can now support their employees’ wellbeing using Vroomf’s powerful
survey engine and automated content delivery platform

Who's using Vroomf - Our Clients & Partners

Get In Touch - Contact Us

Jubilee House,
Globe Park,
Third Ave,
Marlow
SL7 1EY

hello@vroomf.com

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