It elevates traditional communication channels, such as chatbots or surveys, by drawing on real-time contextual situations and relevant information.
The Vroomf platform is so smart that it can be used to automate processes that you didn’t even know could be automated and ones that you don’t even know you need yet!
Vroomf integrates across all consumer channels (Whatsapp, Facebook etc.) meaning you can connect with your stakeholders, no matter what channel they prefer.
The Vroomf platform provides brands with enhanced customer service through its in-house NLP and ability to integrate into any CRM and legacy system.
We work with large enterprises, SMEs, startups, charities and public sector organisations to make interactions easier, faster, better and cheaper.
Contact us for enterprise pricing.
Vroomf brings the FAQ section on your website to life with our easy-to-install chat widget.
Q&A + where your customers may have more complex requirements they can speak to an agent.
Live Chat + enabling your customers to resolve more complex queries on their own before contacting a support agent.
Self Service + giving your agents instant access to your company knowledge base and customer specific data in context of the support conversation.
Vroomf brings the FAQ section on your website to life with our easy-to-install chat widget.
Q&A + where your customers may have more complex requirements they can speak to an agent.
Live Chat + enabling your customers to resolve more complex queries on their own before contacting a support agent.
Self Service + giving your agents instant access to your company knowledge base and customer specific data in context of the support conversation.
Context-driven AI uses both Natural Language Processing and Business Language Processing which enables it to go beyond the capability of most chatbot solutions. It is able to provide context meaning that it has the capability for problem-solving, not simply responding to questions, depending on the situation.
Unlike traditional chatbots, our context-driven AI does more than just hold conversations with customers. It has multiple functions from customer service through to mental health and wellness monitoring. The Vroomf platform is so smart that it can be used to automate processes that you didn’t even know could be automated and ones that you don’t even know you need yet!
A unique factor is just how easily Vroomf can integrate into any system. It is fully customisable to your domain and uses CSS to suit the corporate identity of your brand. You are also able to plug in all your channels without a fuss.
Our bespoke Enterprise solution is exactly as it sounds. We’ll use the Vroomf platform to solve your business interaction problems.
Our process is simple. Define, Integrate, Deliver
For more information please don’t hesitate to get in touch with us.
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Cagan Tech Ltd
Suite 1
Lower Ground Floor
1 George Yard
London
EC3 9DF
